Sib. 7.5: Can't find audio engine Posted by rickcritt - 10 May 07:31PM Hide picture Suddenly today Sibelius doesn't recognize my Roland EA-25 audio device. in audio engine setup there is no driver of any kind found. yet the EA-25 is working in Windows. I have tried reinstalling the device driver and tried opening Sibelius without the EA-25 connected to see if Sibelius would find the Windows audio drivers. Nothing. I have a deadline and need help.ThanksWindows 8.1 Intel Core i7-4720HQ CPU @ 2.60 GHz 2.59GHz64 bit 16 GB RAM Back to top Allthreads Re: Sib. 7.5: Can't find audio engine Posted by Robin Walker - 10 May 07:47PM Hide picture What is an "EA-25"? I can find no such product on the Roland site.Sibelius will not recognise any device that becomes online after Sibelius has been launched. Try shutting down Windows, restarting Windows, ensure that your audio device is plugged in and powered up, and only then launch Sibelius.-- Sibelius 8.3/7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 8.0.4, Dolet 6.6 for Sibelius, Windows 8.1/10 64-bit 16GB. Back to top Allthreads Re: Sib. 7.5: Can't find audio engine Posted by Robert Enns - 10 May 08:00PM Hide picture UA-25 perhaps.-- RobWin 10 64 bit, 3.1 GHz, 8 Gigs RAM Sibelius 7.5, and Sibelius 8.2 Sibelius Sounds 7.1.2, NotePerformer, GPO4, GPO5 Photoscore 8.0.4 Back to top Allthreads Re: Sib. 7.5: Can't find audio engine Posted by Rick S. Crittenden - 10 May 08:44PM Hide picture Sorry UA-25. Originally by Edirol but now owned by Roland I believe. The thing is Sibelius isn't seeing ANY audio engine, even the Windows drivers. Back to top Allthreads Re: Sib. 7.5: Can't find audio engine Posted by Rick S. Crittenden - 10 May 08:51PM Hide picture UA-25 originally by Edirol. Back to top Allthreads Re: Sib. 7.5: Can't find audio engine Posted by Peter Roos - 10 May 09:01PM Hide picture Hm ... maybe another application is using the sound card. What happens if you just turn if off and instead of the UA-25, try to use the sound card built into your computer? Latency will be high, but just as a test to see if anything happens. -- Peter Rooswww.summeroflovemusic.comIMDb: www.imdb.com/name/nm2039241 Back to top Allthreads Re: Sib. 7.5: Can't find audio engine Posted by Rick S. Crittenden - 10 May 09:13PM Hide picture I tried that, Peter. No Windows audio drivers are showing up either. Normally all the Windows drivers are listed. Now Sibelius can't find any devices. Back to top Allthreads Re: Sib. 7.5: Can't find audio engine Posted by Mike Lyons - 10 May 09:26PM Hide picture Any changes you make to audio drivers while sibelius is open will not take effect until you close and re-open sibelius.-- Win 10 Pro, sib 6,7.5.1, 8.2, 8GB, 6TB, Focusright scarlett 6i6, Cubase 7.5, 8, 8.5, NotePerformer 1.5, EWQLSO, EWQLSC, Miroslav, etc. Back to top Allthreads Re: Sib. 7.5: Can't find audio engine Posted by Rick S. Crittenden - 10 May 09:33PM Hide picture Since there are no audio drivers listed there is no way to make a change. Sibelius suddenly sees no audio device of any kind. The field is blank. Back to top Allthreads Re: Sib. 7.5: Can't find audio engine Posted by Mike Lyons - 11 May 05:57AM Hide picture Is your internal sound chip working in windows? ie NOT the UA-25?Check in device manager that there are no 'unknown devices' listed.Make sure your device drivers are absolutely up-to-date. Don't rely on windows to do this, go to the manufacturer's website.If you have had Sib crashes, make sure there are no copies of sibelius left running in the background (check with task manager)Make sure there are no other audio programs running in the background.Can you take screen shots of audio engine options and playback devices dialogs, please and post them here.-- Win 10 Pro, sib 6,7.5.1, 8.2, 8GB, 6TB, Focusright scarlett 6i6, Cubase 7.5, 8, 8.5, NotePerformer 1.5, EWQLSO, EWQLSC, Miroslav, etc. Back to top Allthreads Re: Sib. 7.5: Can't find audio engine Posted by Robin Walker - 11 May 07:22AM (edited 11 May 08:22AM) Hide picture > Since there are no audio drivers listed there is no way to make a change.> Sibelius suddenly sees no audio device of any kind. The field is blank.That sounds as if Sibelius is launching in ReWire mode. Use the buttons at the bottom of the "Audio Engine Options" panel to clean up ReWire.Alternatively, all your audio output devices have been black-listed by PlogueEngine. To fix this:- ensure Sibelius is quit; restart Windows if not sure;- click Start -> All Programs -> Avid -> Sibelius 7.5 -> Sibelius 7.5 User Data;- from the folder that opens, delete the folder "PlogueEngine";- now try launching Sibelius.If any further help is needed, please attach a screen-shot of the "Audio Engine Options" dialogue window.-- Sibelius 8.3/7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 8.0.4, Dolet 6.6 for Sibelius, Windows 8.1/10 64-bit 16GB. Back to top Allthreads Re: Sib. 7.5: Can't find audio engine Posted by Mike Lyons - 11 May 12:18PM Hide picture Good thought, Robin. I don't use rewire so never thought about it.-- Win 10 Pro, sib 6,7.5.1, 8.2, 8GB, 6TB, Focusright scarlett 6i6, Cubase 7.5, 8, 8.5, NotePerformer 1.5, EWQLSO, EWQLSC, Miroslav, etc. Back to top Allthreads Re: Sib. 7.5: Can't find audio engine Posted by rickcritt - 11 May 07:38PM Hide picture Thank you folks for the suggestions. Unfortunately, neither suggestion worked (rewire cleanup or folder deletion). I can send a screen shot if it helps, but all it will show is an empty field for audio interface. Attachment Capture.PNG.png (27K) Back to top Allthreads Re: Sib. 7.5: Can't find audio engine Posted by Robin Walker - 11 May 08:06PM (edited 11 May 08:11PM) Hide picture The screen-shot shows that the ReWire Repair and Rewire Clean Up buttons are activated, rather than greyed out. So Sibelius has definitely started in ReWire mode. Keep pressing those buttons and restarting Sibelius until the buttons are greyed-out.Make sure that when you launch Sibelius, there is no DAW or similar ReWire-enabled application running at the same time that would encourage Sibelius to start in ReWire mode.If the buttons fail to go greyed out after a re-launch of Sibelius, you might need to reset the ReWire system manually: _US/Error_Message/en363759-- Sibelius 8.3/7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 8.0.4, Dolet 6.6 for Sibelius, Windows 8.1/10 64-bit 16GB. Back to top Allthreads Re: Sib. 7.5: Can't find audio engine Posted by rickcritt - 11 May 10:12PM Hide picture Thanks Robin,Not working. Also I have no DAW apps. and there is no indication in the transport window that ReWire is running. Thanks for the link. I'll read the article Back to top Allthreads Re: Sib. 7.5: Can't find audio engine Posted by rickcritt - 11 May 10:33PM Hide picture The article referenced was from 2011 I could not locate any of the folders in Windows 8.1 Anyone know the fix in Windows 8.1? Back to top Allthreads Re: Sib. 7.5: Can't find audio engine Posted by Robin Walker - 12 May 07:36AM Hide picture The folder paths given in the article are the correct location for all versions of Windows from Vista onwards. The folder "AppData" is, by default, hidden from the Windows user interface, but it is there nevertheless. You can turn on the display of hidden files and folders in Control Panel "Folder Options", tab View.-- Sibelius 8.3/7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 8.0.4, Dolet 6.6 for Sibelius, Windows 8.1/10 64-bit 16GB. Back to top Allthreads Re: Sib. 7.5: Can't find audio engine Posted by rickcritt - 12 May 06:04PM Hide picture Thanks Robin. I was able to get to C:/users/rick/appdata/avid/common. Then the common folder says "folder is empty". Back to top Allthreads Re: Sib. 7.5: Can't find audio engine Posted by Laurence Payne - 12 May 06:24PM Hide picture > The screen-shot shows that the ReWire Repair and Rewire Clean Up buttons are activated, rather than greyed out.The screen-shot also shows that Sibelius's audio playback is turned off! Try ticking the box indicated in my attachment. Attachment Capture.PNG.png (40K) Back to top Allthreads Re: Sib. 7.5: Can't find audio engine Posted by Rick S. Crittenden - 13 May 10:51PM Hide picture That was it, Laurence! I can't believe I was so oblivious to the virtual instrument box. I saw virtual instrument as a third party synth or sampler, not as the audio interface.Thanks to everyone who took time trying to help me. I'm a bit embarrassed. Back to top Allthreads Re: Sib. 7.5: Can't find audio engine Posted by Peter Roos - 13 May 11:09PM Hide picture > > Thanks to everyone who took time trying to help me. I'm a bit embarrassed.Don't be - that is what this chat page is for. Sometimes it's the little stuff that can totally trip you up. Glad you are up and running. -- Peter Rooswww.summeroflovemusic.comIMDb: www.imdb.com/name/nm2039241 Back to top Allthreads Re: Sib. 7.5: Can't find audio engine Posted by Richard Vitale - 14 May 05:04PM (edited 14 May 05:05PM) Hide picture My weak point is Sound Sets, so I read these threads, even though I play music through my Casio piano, to learn.I'm impressed by the help given here all the time!-- Richie Vitale-Sib 8.0.3 UseriMac 2.8 Ghz Intel Core i5 / 8 GB RAMrichievitale@nyc.rr.com Back to top Allthreads Re: Sib. 7.5: Can't find audio engine Posted by David Hitchin - 23 May 02:25PM Hide picture I am almost grateful for your embarrassment. I have spent a long and frustrating time trying to get the audio to work again. If you had not discovered this and posted your message, I would still be searching.David Back to top Allthreads
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